These Terms & Conditions (“Terms”) govern your use of the websites, online forms, text messaging programs, and other electronic services operated by or on behalf of:
The Longevity Center FL LLC
The Longevity Center Greenville LLC
Any current or future clinic operating under the “The Longevity Center” or related brands
Any parent, subsidiary, affiliate, or management company that references or links to these Terms
(collectively, “The Longevity Center,” “we,” “us,” or “our”).
By accessing or using any of our websites, submitting information online, or opting in to receive electronic or text messages from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our website or electronic services.
1. No Medical Advice; No Provider–Patient Relationship via Website
All content on our websites, social media, emails, text messages, and other electronic communications is provided for general informational and educational purposes only.
Nothing we publish should be interpreted as:
A medical diagnosis
A prescription or individualized treatment plan
A substitute for in‑person or telehealth evaluation by a licensed healthcare professional
Simply viewing our website, filling out a form, calling our office, or exchanging messages does not create a physician–patient or provider–patient relationship. That relationship is formed only after:
You complete our intake and consent process
You are formally accepted as a patient
You are evaluated by a licensed provider who recommends a specific treatment plan
You should always consult your own physician or qualified health professional regarding any questions about your health or treatment.
If you are experiencing a medical emergency, call 911 immediately. Do not use our website, email, or text messaging for emergencies or urgent medical issues.
2. GLP‑1s, Exosomes, Ozone Therapy & FDA / Regulatory Disclaimers
We provide integrative, regenerative, and longevity services that may include:
Other wellness, regenerative, and “longevity” services
You understand and agree that:
2.1 GLP‑1 Therapies
We may use GLP‑1–related treatments in contexts such as weight management, metabolic health, or other wellness goals.
Some GLP‑1 medications (for example, those containing semaglutide or tirzepatide) are FDA‑approved for specific indications (such as type 2 diabetes or obesity), but may be used off‑label in other contexts.
Other GLP‑1‑type products, including certain peptides and “physician‑use‑only” formulations, may not be FDA‑approved drugs and may be considered investigational or non‑standard.
Any references to GLP‑1 medications or peptides on our website are general descriptions, and do not mean that any particular product, dose, or protocol is FDA‑approved for your specific use or condition.
2.2 Exosome‑Related Therapies
Many exosome products and exosome‑containing biologics used for aesthetics, orthopedics, “anti‑aging,” or wellness are not FDA‑approved to diagnose, treat, cure, or prevent any disease.
Exosome‑related therapies may be considered experimental or investigational, and supporting evidence may be limited or evolving.
Any description of exosome‑related therapies on our website is informational only and not a claim that such products are FDA‑approved, risk‑free, or clinically proven for any particular indication.
2.3 Ozone Therapy
Ozone therapy (including IV ozone) is generally considered an alternative or adjunctive therapy, not widely recognized as standard of care for many conditions and, in many uses, not FDA‑approved.
Descriptions of ozone therapy on our site are intended to explain integrative and wellness‑oriented uses and do not represent that ozone therapy is FDA‑approved to treat, cure, or prevent disease.
2.4 FDA Statement
Unless specifically stated otherwise for a given product:
Statements about GLP‑1 therapies, exosome‑related therapies, ozone therapy, and other wellness services have not been evaluated by the U.S. Food and Drug Administration (FDA).
These services are not intended to diagnose, treat, cure, or prevent any disease.
Website and marketing content does not include all potential risks, side effects, or alternatives. You will receive treatment‑specific information and be asked to sign a separate informed consent before beginning any such therapy.
2.5 Service Availability & Regulatory Changes
Not all services described on our website may be available at every location or for every patient.
We may modify, restrict, or discontinue any service (including GLP‑1s, exosomes, and ozone therapy) at any time based on clinical judgment, regulatory guidance, or applicable law.
Our websites and marketing materials may include testimonials, reviews, patient stories, “before and after” images, and similar content. These reflect individual experiences only.
Any outcomes described (such as weight loss, symptom improvement, performance gains, or lab changes) are not guarantees and may not be typical. Individual results vary widely.
We do not independently verify every statement made by patients or third parties and do not adopt such statements as clinical claims.
You should not rely solely on testimonials, reviews, or marketing language when making health decisions. Always discuss your situation, risks, benefits, and alternatives directly with a licensed provider.
4. Electronic Communications (Email, Web Forms, Portals, SMS)
We offer communication through websites, forms, email, patient portals (if applicable), and text messaging.
Security Limitations
No electronic system is completely secure or error‑free.
Standard email and SMS are often unencrypted, and may be intercepted, misdirected, or viewed by others.
Messages may appear on your device’s lock screen or be accessible to anyone with access to your device or accounts.
Your Consent to These Risks
By using our electronic communication channels, you accept the inherent privacy and security risks involved.
You authorize us to respond via the same channel unless you specify another reasonable method and it is feasible under applicable law.
Not for Emergencies or Time‑Sensitive Issues
Our electronic communications are not monitored 24/7.
We do not guarantee that any particular message will be received, read, or answered within a specific timeframe.
Do not use electronic communications for emergencies or urgent medical issues; call 911 or seek in‑person care instead.
5. Text Messaging Terms of Service (SMS Program)
By providing your mobile number and opting in, you agree to these Text Messaging Terms in addition to all other Terms.
5.1 Program Description
By opting in, you authorize The Longevity Center to send you recurring text messages, which may include:
Appointment reminders and scheduling updates
Limited care‑coordination messages (where permitted by law)
Important notices about your account or services
Educational or wellness information
Offers and promotions related to our services, including but not limited to GLP‑1 programs, exosome‑related services, ozone therapy, and other therapies
Messages may be sent using automated technology. Consent to marketing texts is not a condition of receiving medical care or making a purchase.
5.2 Frequency
Message frequency varies and may increase around:
Scheduled or upcoming appointments
Program enrollment or active treatment periods
Your interactions with our office or website
5.3 Opt‑Out
You can opt out of SMS at any time by:
Replying STOP to any message, or
Contacting our office by phone or via other contact methods on our website.
After you send STOP, we may send a final confirmation text. Opting out of SMS does not automatically opt you out of other communications (email, phone calls, mail, etc.).
5.4 Help
For help with our SMS program, you may:
Reply HELP to any message, or
Call our Greenville office at (864) 520‑5232 or our Florida office at (561) 210‑4033.
We cannot provide diagnosis or complete medical advice by text message.
5.5 Message and Data Rates; Carriers
Message and data rates may apply according to your mobile plan.
You are responsible for all fees charged by your carrier.
Mobile carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed.
5.6 Third‑Party Platforms and Privacy
We may use third‑party vendors or platforms to send and receive SMS messages.
By opting in, you authorize us to transmit your phone number and message content to these vendors as necessary to provide the service, subject to our Privacy Policy.
We do not sell your mobile number to third parties for their independent marketing purposes.
6. Privacy, HIPAA & Use of Information
We respect your privacy and handle personal and health information in accordance with applicable law, including HIPAA where it applies.
Our Privacy Policy and, if applicable, our Notice of Privacy Practices explain how we collect, use, and disclose your information.
Where there is any conflict between these Terms and HIPAA or other applicable privacy law, the law will control.
7. Intellectual Property, Copyright & Trademarks
7.1 Ownership
All content on our websites and in our digital materials—including text, graphics, logos, icons, photos, videos, audio clips, designs, and software—is owned by or licensed to The Longevity Center and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use our website content for personal, non‑commercial use only. You may view, print, or download reasonable portions of content solely for your own reference, provided you:
Do not modify the content, and
Do not remove any copyright, trademark, or other proprietary notices.
7.3 Prohibited Uses
Without our prior written consent, you may not:
Copy, reproduce, republish, upload, post, transmit, modify, or create derivative works from our content for commercial or public purposes
Use any of our names, logos, or marks in a way that may cause confusion or imply sponsorship or endorsement
“Frame,” “mirror,” or deep‑link to our website
Use automated tools (such as bots, spiders, or scrapers) to systematically collect or copy content from our website
Unauthorized use of our content may violate copyright, trademark, privacy, and publicity laws and may result in legal action.
7.4 Trademarks
“The Longevity Center,” “The Longevity Center FL,” “The Longevity Center Greenville,” related logos, and any associated branding or slogans are trademarks or service marks of The Longevity Center. All other trademarks used on the website remain the property of their respective owners. Use of any mark without permission is strictly prohibited.
7.5 Reporting Alleged Copyright Infringement
If you believe any content on our website infringes your copyright, please notify us in writing with:
Your name and contact information
A description of the copyrighted work you claim is infringed
A description of where the allegedly infringing material is located (URL or screenshot)
A statement that you have a good‑faith belief the disputed use is not authorized
A statement, under penalty of perjury, that the information you have provided is accurate and that you are the copyright owner or authorized agent
We may remove or disable access to allegedly infringing content in our discretion.
8. Third‑Party Links & Content
Our website may include links to third‑party websites, products, or services not owned or controlled by The Longevity Center.
These links are offered for convenience only and do not constitute an endorsement or guarantee.
We are not responsible for the content, policies, or practices of third‑party sites.
You access third‑party content at your own risk and should review that site’s own terms and privacy policy.
9. Disclaimers & Limitation of Liability
9.1 “As‑Is” Basis
Our websites, electronic services, and SMS programs are provided on an “as is” and “as available” basis without warranty of any kind.
9.2 No Warranties
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. Without limiting the foregoing, we do not warrant that:
Our websites or SMS services will be uninterrupted, secure, or error‑free;
Any content (including content about GLP‑1s, exosomes, ozone therapy, or any other treatment) is complete, accurate, or up‑to‑date; or
Any particular result or outcome will be achieved.
9.3 Limitation of Liability
To the fullest extent permitted by Florida and federal law:
The Longevity Center, its owners, physicians, providers, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages (including lost profits or data) arising out of or related to:
Your use or inability to use our websites or electronic services
Any reliance on information obtained from us electronically
Any unauthorized access to or use of our systems or communications
Any errors, omissions, interruptions, or delays in operation or transmission
Our total liability for any claim arising out of or relating to these Terms or your use of our website or electronic services shall not exceed the amount (if any) you paid to us to access the specific website or electronic service giving rise to the claim.
Some jurisdictions do not allow certain limitations or exclusions; in such cases, the above limitations apply to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless The Longevity Center, its owners, physicians, providers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use or misuse of our websites or electronic services
Your violation of these Terms
Your violation of any applicable law or third‑party right
11. Changes to Terms & Services
We may modify or update these Terms at any time by posting the revised version on our website with an updated “Last updated” date.
Changes are effective when posted, unless a later effective date is specified.
Your continued use of our websites or electronic services after changes are posted constitutes your acceptance of the revised Terms.
We may modify, suspend, or discontinue any aspect of our websites, SMS program, or other electronic services at any time, with or without notice, as permitted by law.
12. Governing Law & Venue
To the maximum extent permitted by law:
These Terms, and any dispute or claim arising out of or relating to them or your use of our websites or electronic services, are governed by the laws of the State of Florida, without regard to its conflict‑of‑laws rules, together with applicable federal law.
Any lawsuit or proceeding must be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction and venue of such courts.
13. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
14. Contact Information
For questions about these Terms, our SMS program, or any of our policies, you may contact us at:
The Longevity Center Greenville LLC 103 Wade Hampton Blvd
Greenville, SC 29609
Phone: (864) 520‑5232
The Longevity Center FL LLC 580 Village Blvd, Suite 210
West Palm Beach, FL 33409
Phone: (561) 210‑4033
You may also contact us using any contact forms on our websites.
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